What deletion means
After we verify the request, BellHeir will delete or de-identify account and personal information that is not required for a lawful business, tax, insurance, payment, fraud, safety, employment, screening, regulatory, dispute, or legal purpose. Deleting an account may cancel access to future bookings, trip history, saved places, driver tools, or fleet records.
What may be retained
We may retain limited records when required or reasonably necessary to complete a transaction, collect an outstanding balance, issue a refund, maintain tax or accounting records, respond to an insurance or safety claim, prevent fraud, comply with transportation or employment requirements, or establish and defend legal rights. Retained information remains subject to the Privacy Policy and is not used for unrelated marketing.
Timing and verification
We aim to acknowledge requests promptly and complete verified requests within 30 days, unless applicable law allows more time or a legal exception applies. Backup deletion may take additional time. We may contact you using information already associated with the account to protect against unauthorized deletion.
Other ways to request deletion
Call or text (856) 944-9537. Include your name and the email or phone number associated with HeirPorts. Do not send account passwords or full payment-card details.