Plain-language disclosure

Location & Payment Data

HeirPorts uses location and payment information only for clearly disclosed transportation, safety, payment, and operational purposes.

Effective August 11, 2026Version 2026-08-11

Location data

Rider locationApproximate or precise location, when allowed

Used to suggest pickup points, estimate routes, dispatch a driver, show arrival or trip progress, and support safety or fraud review.

Driver foreground locationWhile the app is open and the driver is online or on a trip

Used for availability, assignment, pickup navigation, dispatch, arrival status, and active-trip monitoring.

Driver background locationOnly while online, assigned, en route, or completing a trip

Used to keep dispatch and rider status current when the driver app is not on screen. It should not be collected while the driver is off duty.

You can deny or revoke location permission in device settings. Manual address entry may remain available, but live pickup, dispatch, trip tracking, or safety features may be limited. Permission requests will describe their purpose before collection.

Payment data

What Stripe receivesCard or wallet credentials, billing details, and transaction information

Stripe securely collects and processes payment information. Apple or Google also handles wallet information when Apple Pay or Google Pay is selected.

What BellHeir receivesPayment status, amount, Stripe identifiers, card brand and last four digits, refunds, and disputes

Used to confirm payment, issue receipts, manage refunds, resolve disputes, prevent fraud, and keep accounting records.

What BellHeir does not storeFull card number, security code, or Apple/Google wallet credential

Do not send full payment-card details through a public form, email, support message, or text.

Consent and control

Location permission is controlled through your device. Payment details are provided only when you choose a Stripe payment option. Before submitting a ride request, you must acknowledge the Privacy Policy and this disclosure; that acknowledgment does not override your device controls or rights under applicable law.

Retention and sharing

BellHeir retains location events and payment records only as reasonably necessary for the trip, safety, support, tax, insurance, fraud, dispute, and legal purposes described in the Privacy Policy. Information is shared with assigned drivers and service providers only as needed for those purposes. BellHeir does not sell precise location or payment data.

Questions

Call or text (856) 944-9537 or visit Customer Support.